Used products, personalized or engraved items, gift cards, and final sale items are not eligible for return.

No. Items that have been personalized or engraved are made specifically for you and cannot be returned.

Gift cards are non-refundable and cannot be returned.

Once we receive and inspect your return, refunds are typically processed within 5–10 business days, depending on your bank or payment provider.

Refunds are issued to the original method of payment used at checkout.

If the item meets our return conditions, you will receive a refund for the product price. Original shipping fees are non-refundable.

If the item is used, damaged, or missing original packaging, it may not qualify for a refund. In such cases, our team will contact you before proceeding.

Customers are responsible for return shipping costs.

In some cases, we may offer a prepaid return label. If provided, the cost of the label will be deducted from your refund.

Original shipping fees are non-refundable.

If your item arrives damaged or defective, please contact our support team as soon as possible and we’ll take care of it.

Yes, we do accept international returns. If your order is eligible under our return policy, you may request a return from outside the United States.

Customers are responsible for the cost of return shipping from their country to our warehouse. We recommend using a trackable shipping service, as we are not responsible for lost returns.

Yes. Once we receive and inspect the returned item and confirm it meets our return conditions, we will refund the product price to your original payment method.

After your return is received and approved, refunds are typically processed within 5–10 business days. The time it takes to appear in your account depends on your bank or payment provider.